Questions & Answers
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Shopping Information
How long does international shipping take?
Standard shipping: 7-15 business days; Express (DHL/FedEx): 3-5 days. Delivery times vary by region.
Will I pay import duties?
Recipients are responsible for duties per local laws. We provide customs documentation.
What exactly happens after ordering?
After the order has been proceed, we will provide FOB shipping to help declare the customs.
Payment Information
What payment methods do you accept?
We accept credit cards (Visa/MasterCard), Alipay, WeChat Pay, and PayPal. Bank transfers are available for B2B orders.
Can I change the shipping address after ordering?
Yes, before shipment via contacting our expert. Changes are unavailable once shipped.
Do you offer custom branding?
Yes. We provide custom packaging with OEM/ODM, and MOQ 1000+ for B2B clients